I LOVE my 2013 Prius!!
Thanks Eric, for making this purchase so easy! I had been told my several of my professional friends, whom have purchased cars from you, to visit your dealership and SO glad I did.
I'd been leery of car dealers from past experiences but dealing with you was a pleasure!
EVEN more importantly-you are not only the only car dealership I will work with in the future BUT as will be my new repair shop!
Steven - 2013 Toyota Prius
I just wanted to follow up and say thank you for your help getting me into the new Sienna. It drove beautifully back from Chicago. My wife loved it and my two-year old swears it is HER new car. It’s in great shape and held true to the description on your website. If you ever need a recommendation or reference for your business please keep me in mind.
I will also contact you when I am ready to move on to a new vehicle from my 2002 Chevy Trailblazer…
Russ -2010 Toyota Sienna XLE
Thanks again for everything, I love my Camry!
Lynn R. - 2009 Toyota Camry SE
The last new car I purchased was in 1975, that soured me on car buying for a long time. This was the first time in my life (and I am 67 years old) where I honestly felt comfortable in buying a used car. Eric, you and all of your staff are to be commended, especially Matt, for the professional manner in which all of you choose to conduct business. I sincerely hope that you continue to do business this way and that the motoring public will see this email along with your other testimonials and will elect to choose your business for their vehicles.
Ed I - 1999 Lincoln Continental
Matt, Thanks for taking such good care of me with my purchase of the Miata. So far, so good. LOVE the car! Thanks, Kathy
Kathy - 1996 Mazda Miata
Dear Eric, I wanted to take a moment to let you know how grateful I am for your help these last couple weeks with my automotive needs. I could have been in a bad situation with my crippled Tiburon and daily need for reliable transportation. But instead I have been driving clean, fun cars and have a beautiful Saab convertible waiting for me at the end. You don't just sell cars. You enhance the lives of your customers. And that is what I will tell everyone I know who has automotive needs about you. -Josh
Josh - 2001 Saab 9-3
Eric, Thank you so much for helping find the exact car we needed for trial! I can't wait for you and Sarah to come visit. Keep in touch! Best Wishes, Kelly
Kelly - 1992 Lexus LS400
Eric, Thank you for taking time out of your weekend yesterday to help bail my car out of car "jail." I asked the lady who was "assisting" me there if she ever saw a car dealer do what you did. "Never. He's one in 10,000," she said. Now, I won't exactly go sharing this story with everyone I know since: a) it's embarrassing, and b) we don't want to set too high of expectations with prospective customers, but I will remember this. Best Regards, Josh
Josh - Service Department Customer
We drove down from central Wisconsin (over 240 miles) after seeing an a listing for a "03 Buick. We were not sure what to expect, I am glad to say these guys were very professional. Car was as described and the transaction went incredibly smooth. We would not hesitate to buy from these guys again. Well worth the drive.
Mary Ellyn and Doug P - 2003 Buick Park Avenue
I found the 2007 G35 that had all the options I wanted at a big box new car store. They were up to their usual tricks of high pressure and higher prices. I found Nelson Automotive and spoke with Eric about my experience. True to his word of being a different kind of dealer, he got me the very same G35 located at the other dealership for thousands less. The EXACT SAME car. Since then he has been very helpful in getting me a set of new tires and taking care of some parking lot scratches on my vehicle. Best dealer in Chicago.
Chris P - 2007 Infiniti G35
I am very pleased with how this whole transaction worked out. Thanks for picking me up at Midway. I know it was out of your way I'm getting tons of compliments on the car and I love it. I'll definitely recommend you to my friends when they are looking for a new car.
Don D - 2006 Infiniti G35
The car ran flawlessly and truly is better than you described. My wife loves it so i am out of the dog house for a few days. You gents have a fine business here, I think we were in and out in about an hour. You made the entire process enjoyable and I will certainly recommend you, Eric and your staff to all here in (Ann Arbor), considering upgrading their transportation. Thanks again, and good luck.
John - 2005 Audi A4 Cabriolet
I never trusted car dealers. I believed they were all crooked, in fact I knew they were because my dad was one, but you guys have shown me a different experience and you can be sure that I will do business in the future.
Mike - 2003 Toyota Sienna & 1997 Toyota Camry & 02 Buick Lesabre
We bought a Toyota Camry (2009) from Heycars.com in December 2011. Having visited a few Toyota dealerships prior to speaking with Matt at heycars.com, it was evident that the service provided by Matt was a cut above. He showed us the stock of cars he had, and gave us useful and unbiased advice. As a full-time international student without any credit history, Matt processed the paperwork without a hitch and was flexible in accepting the payment.
He sold us the Camry with a personal commitment and warranty to fix any issues.
Raman - 2009 Toyota Camry